Privacy Policy

This Privacy Policy outlines how SwiftBa ("we," "our," or "us") accessed at swiftba.com and app.swiftba.com collects, uses, stores, and shares your personal information when you use our web application and Google Chrome extension ("the service"). By using the service, you agree to the terms described in this policy.

Information We Collect:

Personal Information:
When you sign up for SwiftBa, we may collect certain personal information, including your name, email address, and other optional profile information.

Usage Data:
We may collect non-personal information about your interactions with the service, such as the pages you visit, actions you take, and the duration of your sessions.

Web App:
We collect transcript data (including dialogue, speaker information, and timestamps) from Google Meet meetings to enable certain functionality such as suggested questions and post-meeting transcript viewing. This data is retained on our servers for use by the user until a user decides to delete this data. If a user deletes meeting and/or project data, that data is permanently deleted and not retained for any period of time.

How We Use Your Information:

Limited Use:
SwiftBa’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Service Provision:

We use your personal information to create and maintain your SwiftBa account, provide customer support, and fulfill your requests related to the service.

Improvement and Analysis:
We may use usage data to analyze and improve the service's performance, enhance user experience, and optimize the application's features.

Communication:
We may use your email address to send you important updates, notifications, and relevant information about the service. You can opt-out of these communications at any time.

Data Security:
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Sharing:
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we do share your data with trusted service providers who assist us in facilitating the functionality of the service. These providers are prohibited from sharing or using your data for any other purpose.

Data Retention:
We will only retain and store data that is actively being used by the user for the purposes of our services. Deletion of data from an authorized user will result in the permanent deletion of that data.

As a business account holder, you have the right to request the deletion of all your data from our systems. To initiate such a request, please contact our customer support team. We will promptly process and verify the request before permanently removing all of your data from our databases.

Legal Compliance:
We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

Cookies:
SwiftBa may use cookies or similar technologies to enhance your experience on the web application and Chrome extension. Cookies help us remember your preferences and enable certain features. 

Children's Privacy:
SwiftBa is not intended for use by children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we discover that we have unintentionally collected data from a child under 13, we will promptly delete it.

Privacy Policy:
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on the service. Your continued use of SwiftBa after any changes constitute your acceptance of the revised policy.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@swiftba.com.

Your Rights:

Data Subject Access Rights:
As a user of SwiftBa, you have specific rights regarding the personal information we hold about you. These rights include:

Right to Access: You have the right to request access to your personal data that we process. Upon such request, we will provide you with a copy of your personal data in our possession.

Right to Rectification: If your personal information is incorrect or incomplete, you have the right to request that we correct or complete it.

Right to Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent (if the processing was based on consent).

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data.

Right to Data Portability: Where the processing is based on consent or a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have us transfer it directly to another controller, if technically feasible.

Right to Object: You have the right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.

To exercise any of these rights, please contact us at support@swiftba.com. We will respond to your request in accordance with applicable law.

Effective Date: 01/10/23
Last Updated: 01/10/23

Headquarters
Detroit, USA
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